15 day Guarantee Policy for Live Plants

GuaranteeĀ Policy for Plants Purchased at the MiniGardensĀ 

  • WeĀ guarantee all live plants as in healthyĀ condition at the dateĀ of purchase.Ā 
  • We doĀ not accept returns but will replace an inherently sick plant in any of ourĀ sold live arrangements provided the original receipt, and affected plant are reported and returned within 15 days from date of purchase.Ā 
  • A valid address and phone number are essential for returns.Ā 
  • Cancelled copies of credit card charges are not acceptable.Ā 
  • Sick plants in any of our arrangements are eligible for replacement within 15 days of purchase.
  • Plant credits and refunds will not be given.
  • MiniGardensĀ reserves the right to void any/allĀ guarantee coverage arising from neglect, over watering the plant/succulent, mishandling, excessive moisture, plants kept outdoors or indoors over a temp of 25 degrees C where the AC is off.
  • We sell arrangements containing only indoor plants please refer to our Care GuideĀ 
  • GuaranteeĀ does not cover acts of nature
  • GuaranteeĀ will be voided at the discretion of MiniGardens if the customer provides false information.Ā 
  • GuaranteeĀ time limits ā€“ 15 days from date of purchase for all live plants and succulents