15 day Guarantee Policy for Live Plants
Guarantee Policy for Plants Purchased at the MiniGardens
- We guarantee all live plants as in healthy condition at the date of purchase.
- We do not accept returns but will replace an inherently sick plant in any of our sold live arrangements provided the original receipt, and affected plant are reported and returned within 15 days from date of purchase.
- A valid address and phone number are essential for returns.
- Cancelled copies of credit card charges are not acceptable.
- Sick plants in any of our arrangements are eligible for replacement within 15 days of purchase.
- Plant credits and refunds will not be given.
- MiniGardens reserves the right to void any/all guarantee coverage arising from neglect, over watering the plant/succulent, mishandling, excessive moisture, plants kept outdoors or indoors over a temp of 25 degrees C where the AC is off.
- We sell arrangements containing only indoor plants please refer to our Care Guide
- Guarantee does not cover acts of nature
- Guarantee will be voided at the discretion of MiniGardens if the customer provides false information.
- Guarantee time limits – 15 days from date of purchase for all live plants and succulents